Guiding staff and volunteer conduct: professionalism, neutrality and respect.
General commitments
- Respect the dignity of every person and treat all without discrimination.
- Neutrality: no political, ethnic or religious bias in delivering services.
- Integrity and honesty in handling resources and information.
- Compliance with Sudanese law and international humanitarian standards.
Prohibited conduct
- Harassment, discrimination, bullying or threats of any kind.
- Accepting gifts or favours that could influence professional judgement.
- Using organizational assets for personal purposes.
- Using drugs or alcohol during work.
- Disclosing confidential information of beneficiaries or partners.
Conflict of interest
Any personal or family interest that may conflict with the organization's interest must be disclosed in writing, and the person must withdraw from the related decision.
Reporting and accountability
Every breach is reported through the approved complaint channels. Breaches lead to a warning, suspension or dismissal according to severity, with the right to respond preserved.